Privacy policy

Information We Collect

At VesperaGleam, we collect the following types of personal data when you interact with our website:

  • Order Information: Name, shipping/billing address, payment details, email, phone number
  • Browsing Data: IP address, device information, cookies, browsing behavior
  • Communication Data: Email correspondence, customer service inquiries

How We Use Your Information

Your personal data is processed for the following purposes:

  • Processing and fulfilling your orders for dresses, suits, tops, pants, and jackets
  • Providing customer support and responding to inquiries
  • Improving our website functionality and user experience
  • Preventing fraud and ensuring transaction security
  • Sending transactional communications (order confirmations, shipping updates)

We never sell your personal information to third parties.

Data Storage & Security

We implement robust security measures including:

  • SSL encryption for all data transmissions
  • PCI-DSS compliant payment processing
  • Regular security audits of our systems
  • Limited access to personal data within our organization

Data is stored for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

Your Rights

Under GDPR, CCPA and other privacy laws, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Opt-out of marketing communications
  • Lodge a complaint with a supervisory authority

To exercise these rights, please contact us through the methods provided on our website.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website traffic
  • Improve our product offerings

You can manage cookie preferences through your browser settings.

Third-Party Services

We may share data with trusted service providers for:

  • Payment processing
  • Order fulfillment and shipping
  • Website analytics
  • Marketing services (with appropriate opt-out mechanisms)

All third parties are contractually obligated to protect your data.

Policy Updates

We may update this policy periodically. Significant changes will be communicated through our website. The effective date will always be displayed at the top of this page.

Contact Us

For any privacy-related inquiries or to exercise your rights, please use the contact form available on our website.