Terms of service
General Terms
By accessing and using VesperaGleam's website and services, you agree to comply with these Terms of Service. These terms apply to all visitors, users, and others who access or use our platform.
VesperaGleam reserves the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the updated terms.
User Agreement
All products displayed on VesperaGleam are offered for sale subject to availability. We make every effort to ensure accurate product descriptions, colors, and pricing, but cannot guarantee complete accuracy.
Users agree to:
- Provide accurate information for all transactions
- Not use our services for any illegal purposes
- Not attempt to interfere with the proper working of our website
Limitation of Liability
VesperaGleam shall not be liable for any indirect, incidental, special, consequential or punitive damages resulting from:
- Your use or inability to use our services
- Any unauthorized access to or use of our servers
- Any interruption or cessation of transmission to or from our services
- Any bugs, viruses, or similar that may be transmitted through our services
Our total liability for any claims related to our services shall not exceed the amount you paid for the products in question.
Intellectual Property
All content on VesperaGleam, including text, graphics, logos, images, and software, is the property of VesperaGleam or its content suppliers and protected by international copyright laws.
You may not:
- Reproduce, duplicate, copy, sell, or exploit any portion of our website without express written permission
- Use any data mining, robots, or similar data gathering/extraction tools
- Use our trademarks or branding without prior approval
Refund Policy
We accept returns of unworn, unwashed merchandise with original tags attached within 14 days of delivery. To initiate a return:
- Contact our customer service team via email
- Receive return authorization and instructions
- Ship items back in original packaging
Refunds will be processed within 7 business days after we receive and inspect the returned items. Shipping costs are non-refundable.
Final sale items (marked as such) are not eligible for return or exchange.
Dispute Resolution
Any disputes arising from your use of VesperaGleam services shall be resolved through binding arbitration rather than in court, except for small claims.
The arbitration will be conducted by a neutral arbitrator in accordance with the rules of the American Arbitration Association. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction.
You and VesperaGleam each waive any right to a jury trial.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.
Contact Information
For any questions regarding these Terms of Service, please contact us via email at [email protected].