Shipping policy
Shipping Information
At VesperaGleam, we are committed to delivering your fashion items with care and efficiency. Please review our shipping policy below for details about delivery times, costs, and other important information.
Shipping Method
We currently offer Standard Shipping for all orders. This service provides reliable delivery with tracking information.
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation. During peak seasons or sales events, processing may take slightly longer.
Shipping Time & Costs
- Domestic orders: 3-7 business days after processing
- International orders: 7-21 business days after processing
- Shipping costs are calculated at checkout based on your location and order weight
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. You can use this to monitor your package's journey.
Shipping Restrictions
We currently ship to most countries worldwide. Some restrictions may apply to certain destinations due to customs regulations.
Customs & Import Fees
International customers may be subject to customs duties and taxes. These fees are the responsibility of the recipient and are not included in our shipping charges.
Address Accuracy
Please ensure your shipping address is complete and accurate. VesperaGleam is not responsible for packages shipped to incorrect addresses provided by customers.
Damaged or Lost Packages
While we take every precaution with packaging, please inspect your order upon arrival. Report any shipping damages or lost packages within 7 days of delivery.
Returns & Exchanges
For information about returning or exchanging items, please refer to our Returns Policy.
For any shipping-related inquiries, please visit our Contact page.